FAQs

A Team Makeup Kit is a customized collection of professional performance makeup designed specifically for your cheer gym, dance studio, drill team, pom team, or performance group.

Instead of asking parents to search for products at multiple stores, every performer receives the same professional-quality makeup, ensuring a consistent, polished look on stage. Each kit can be customized with the exact eye shadows, lip colors, blush, glitter, false eyelashes, brushes, and accessories your team needs for competitions, recitals, and performances.

How do I create a Custom Team Makeup Kit?

Creating a Custom Team Makeup Kit is easy! Qualified Cheer Gym Owners, Cheer Coaches, Dance Studio Owners, and Dance Teachers can begin by requesting a FREE Team Makeup Consultation through our Sample Request Form on our website.

One of our performance makeup specialists will help you select the ideal colors and products to complement your uniforms, costumes, team colors, age group, and performance style.

Once your selections are finalized, we will prepare a complimentary sample kit for your review before placing your order. After approval, we will build your Custom Team Makeup Kit and can also create a personalized Team Store, allowing parents to order online throughout the season.

How do I know which products to choose for my team?

You don't have to figure it out on your own. Our performance makeup experts will guide you through every step of the process.

We recommend products based on your performers' ages, competition level, skin tones, uniforms, costumes, and desired stage look. Our goal is to recommend only the products your team actually needs, helping you avoid unnecessary purchases while creating a beautiful, professional look that photographs well and performs under bright stage lights.

After your selections are finalized, we'll create a complimentary sample kit for your review. Once approved, we'll build your custom team kit and can create a personalized Team Store so parents can conveniently order throughout the season.

Can I request free makeup samples before placing an order?

Yes! Qualified Cheer Gym Owners, Cheer Coaches, Dance Studio Owners, and Dance Teachers may request a complimentary Team Makeup Sample Kit to evaluate our products before placing a team order.

Your sample kit allows you to test product quality, pigmentation, color selection, wearability, and ease of application before making your final purchasing decision.

Complimentary sample requests are limited to one sample kit per organization each calendar year.

Team Ordering Options

Pretty Girl Cosmetics offers three convenient ways to order for your team.

Team Store

We will create a personalized Team Store that you can share with parents. Families can order approved products online at your team’s discounted pricing throughout the season.

Bulk Team Order

Place one order for your entire team, and we will ship all makeup kits together to your cheer gym or dance studio for easy distribution before competitions, recitals, performances, or photo day.

Wholesale Account

Apply for a Wholesale Account to purchase individual products at wholesale pricing. Products may be purchased for resale in your pro shop, dance studio, or cheer gym, or to replenish your team’s inventory as needed.

What is your minimum order quantity (MOQ)?

Great news! Pretty Girl Cosmetics does not require a minimum order quantity (MOQ) for Custom Team Makeup Kit orders or for individual products purchased through our Wholesale Program. Whether you are ordering for a small team or a large program, you can purchase the quantities you need.

Minimum order quantity requirements apply only to retail and private-label customers. They do not apply to qualified wholesale accounts, cheer gyms, dance studios, or Team Makeup Kit orders.

Do you offer discounts on Team Makeup Kits?

Yes! Most products included in our Custom Team Makeup Kits are discounted by up to 40% off the retail website price, making it an affordable way to provide every performer with a professional, coordinated makeup look.

Team pricing is available to qualified Cheer Gym Owners, Cheer Coaches, Dance Studio Owners, and Dance Teachers. In addition to significant savings, you will enjoy the convenience of ordering all of your team’s performance makeup in one place, with dependable inventory, color consistency, and products selected specifically for your team’s needs.

Whether you are ordering for a small team or hundreds of performers, our Team Makeup Kit Program helps you save money while ensuring every dancer and cheerleader looks stage-ready.

Can parents order individually?

Yes! If your team has a Pretty Girl Cosmetics Team Store, parents can order their dancer’s or cheerleader’s approved makeup kit directly from your personalized online store.

This eliminates the need to collect money or distribute order forms. Parents receive the exact products selected for your team, helping ensure every performer has a consistent, competition-ready look.

Can I place one bulk order for the entire Cheer or Dance team?

Absolutely! Many coaches and studio owners prefer placing one bulk order for their entire team.

Your complete order is shipped together to your cheer gym or dance studio, making it easy to distribute makeup kits before competitions, recitals, performances, or photo day. Bulk ordering also ensures every performer receives the correct products at the same time.

Can I reorder individual products throughout the season?

A Pretty Girl Cosmetics Wholesale Account allows qualified Cheer Gym Owners, Cheer Coaches, Dance Studio Owners, and Dance Teachers to purchase individual products throughout the season at wholesale pricing.

Whether you need replacement items, additional products for new team members, or inventory for your pro shop or dance studio, you can purchase only the products you need without ordering complete makeup kits.

Our dependable inventory helps keep your team’s approved products available throughout the competition and recital season, making it easier to maintain a consistent, stage-ready look from the first performance to the last.

What if we add new team members after our initial order?

No problem! New performers can easily be added throughout the season.

The new team member can order through your Team Store, or you can email sales@prettygirlcosmetics.com to request additional Team Makeup Kits. We will send an invoice for the additional kits.

We will make sure every new dancer or cheerleader receives the same approved products as the rest of the team, helping maintain a flawless and consistent performance look.

At Pretty Girl Cosmetics, your satisfaction is important to us. Due to the nature of cosmetic products and for the health and safety of our customers, all opened, used, custom, and Team Makeup Kit products are final sale and cannot be returned, refunded, or exchanged.

What if I receive a damaged or incorrect item?

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery by emailing info@prettygirlcosmetics.com. Include your order number and photos of the damaged or incorrect product, and we will promptly review your claim. Once approved, we will send a replacement at no additional cost.

Can I return an unopened product?

Returns of unopened and unused products may be considered only with prior approval from our Sales Department. Unauthorized returns will not be accepted. If a return is approved, products must be received in their original, unopened condition to qualify for consideration.

Approved refunds are issued at the discretion of our Sales Department and are subject to a 10% restocking and processing fee. Original shipping charges are non-refundable.

Can I cancel or change my order?

We begin processing orders as quickly as possible to ensure fast shipping. If you need to make a change, please contact us immediately. Once an order has shipped, it cannot be canceled or modified.

What if my package is returned because of an incorrect shipping address?

Please verify your shipping address carefully before submitting your order. Orders returned or lost due to an incorrect address provided during checkout are not eligible for a refund or free replacement. Additional shipping charges may apply to resend the package.

By placing an order with Pretty Girl Cosmetics, you acknowledge and agree to the following Return, Refund, and Exchange Policy.

Final Sale Items

Due to the hygienic nature of cosmetics, all opened, used, custom-made, and Team Makeup Kit products are final sale and are not eligible for returns, refunds, or exchanges.

Damaged or Incorrect Orders

If you receive a damaged item or an incorrect product, we're here to help.

Please contact us within 7 days of receiving your order by emailing info@prettygirlcosmetics.com. Include your order number and clear photos of the damaged or incorrect item. Once your claim has been reviewed and approved, we will ship a replacement product at no additional cost.

Returns, Refunds & Exchanges

Returns, refunds, and exchanges are not guaranteed and are considered on a case-by-case basis at the sole discretion of our Sales Department.

If a return is authorized:

• The product must be unopened, unused, and in its original condition.
• Products that have been opened, used, altered, or damaged are not eligible for a refund.
• Unauthorized returns will not be accepted.

Ship Approved Returns To:

ColorON Beauty, LLC
1526 SW 13th Ct
Pompano Beach, FL 33069

Order Changes & Cancellations

Orders begin processing immediately after they are submitted to ensure the fastest possible delivery.

If you need to correct an error or request a change, please contact our office immediately. While we will make every effort to accommodate your request, orders that have already shipped cannot be canceled or modified.

Refund Policy

Approved refunds are issued at the discretion of our Sales Department and will be credited to the original method of payment.

Please note:

• Approved refunds are subject to a 10% restocking and processing fee.
• Original shipping charges are non-refundable.
• Shipping charges for returned merchandise are the responsibility of the customer unless the return is the result of our error or a damaged shipment.